Intel® Software Network

The status of my Intel(TM)AMT is 'disabled' - and even if I log on as administrator, the messages is: "To enable your Intel(TM)AMT, contact your authorized system administrator." 

This on a HP Compaq 8510p, Intel Centrino Core(TM)2 Duo Pro   T7700 @
2.40GHz with 2015 RAM  - Vista Business Pro 32 bit

Shouldn't I be able to activate/deactivate this as Administrator ?  (The PC is not set up by an IT-department at work)

Hi,

To enable Intel AMT, you need to configure the Bios settings and install/update the firmware and drivers. You can refer to my blog on this here: http://softwareblogs.intel.com/2008/01/28/tips-tricks-for-setting-up-accessing-an-intel-amt-client/

Thanks,

Sree

The status of my Intel (r) AMT is : Unkown to enable or disable Intel (r) AMT ,contact your authorized system administrator

This on a HP Compaq 8510p, Intel Centrino Core(TM)2 Duo Pro   T7700 @
2.40GHz with 2015 RAM  - Vista Business Pro 32 bit

What should I do ?

Regards

 

Alfy

My E-mail is alfy_f@yahoo.com

 

Hi,

Please see my reply above in this thread.

Thanks,

Sree

Hello - have you gone through Sree's instructions on how to Enable AMT on your system?  In order for us to assist you, we need to know what all you have done and if Sree's instructions did not help you, at what point are you still having difficulties?

Thanks

---

--Gael
My Blogs

=> Hello - have you gone through Sree's instructions

Hi :) Can you help me, please, to setup AMT and answer on some questions because some of Sree's instructions and from other guides are confusing me.

Motherboard is Intel S3000AH, CPU Xeon 3050, with two NIC's. NIC1 is 82573E PCI Express which should be support AMT. I don't know which version of chipset is on motherboard.

BIOS version for motherboard is latest: S3000.86B.02.00.0046.112220071112

ASF is disabled.

Enter AMTBx Setup option - enabled and after saving and exiting BIOS computer goes into:

Intel AMT BIOS Extension version V1.2.3.0000

There I've changed default password admin to strongest. Changed other options: Disable DHCP and enter static IP for amt client, subnet mask, def. gate etc.. like 192.168.57.47 for AMT client, choose SMB provisioning mode and SOL and IDE-R. AMT Hostname is different from OS hostname, for example AMT hostname is BFAMT and for Windows Server 2003 R2 SP2 hostname is BFSVR.

What confusing me is Intel ME. What is Intel ME ? I don't have that, I don't have message CTRL-P while booting. In some guides I've read that I must first setup Intel ME and after that Intel AMT configurations.

When I should be able to ping AMT Client IP, right away after entering into IAMT BIOS Extension or When OS is booted ? Anyway, when I boot into Windows Server I can not ping AMT Client IP 192.168.57.47 from my workstation which have IP 192.168.57.171, but I can ping IP of Windows Server 192.168.57.48 from my workstation. (NIC1 have configured two VLAN's with IP's 192.168.55.48 and 192.168.57.48).

I did not yet installed any other drivers for AMT into Windows Server. It is not problem to install drivers but first I want to hear your opinion :) about " my case :( "

For now only two steps I want to produce is to ping amt client IP from my workstation and after that install AMT drivers and try to connect to AMT client from my internet browser.

Hi,

The Intel S3000AH motherboard doesn't support Intel VPro Technology. Here is a utility that you can use to see if your system supports AMT or not:

http://www.intel.com/support/processors/tools/vptu/sb/CS-023240.htm

Thanks,

Sree

Hi :) Thank's for your previous and any next reply :)

I am now confused and wondering what can i do with such old AMT BIOS Extension 1.2.3.0000 ? Is there any documentation for that old version of AMTB Extension for options like disable network etc. in AMTBx ?

The real problem why I'm "investigating" AMTBx at S3000 motherboard is because sometimes when I restart server I can not connect to it anymore. Network is on NIC1 configured with VLAN's. NIC1 should be AMT enabled. Drivers are from latest Intel v.12 pack. When I goes to console of my server and login to it I can see that NIC1 and VLAN's are up and enabled but I can not ping outside computers on same lan from server or from these computers on LAN to my server. I can only ping inside server network interfaces and that works. I am suppose that somehow AMT blocking network traffic into server. I can see on my switch MAC address of NIC1.

Hi,

First of all, S3000 motherboard doesn't support AMT. Please check if firewall is enabled on your server.

Thanks,

Sree

Yes I've read that in your previous reply about VPro, but can you explain to me, how can be that BIOS have option to enable AMT BIOS Extension and after saving and exiting BIOS I can enter into AMT Bios Extension setup to configure it: change password, provisioning, choose SMB or enterprise mode etc.

Firewall is not enabled. However, suppose that I have firewall enabled, isn't server should be able to reply to my ping even if it is powered down ?

Hi,

I now understand your issue here. Actually, I came across the specs for Intel 3000AH which shows what you have described here (http://download.intel.com/support/motherboards/server/s3000ah/sb/s3000ah_tps_1_1.pdf) I will research further on this and get back to you.

Thanks,

Sree

As Sree mentioned in her post, it seems that one of the NIC on your motherboard doe ssupport AMT and that is the reason your were allowed to configure AMT. There are few questions I would like to ask to help you with the issue. If you do not enable AMT in the BIOS extensions, are you seeing the same problem (Not able to connect to server after reboots)? When the system is powered down, there is no firewall and you should be able to ping AMT.

You have mentioned in your earlier post that AMT is configured in SMB mode with a static IP configuration. After you have made changes in the BIOS and the OS is booted, you should be able to ping AMT and connect to it. Are you able to establish a connection to AMT using a web browser? Also you have mentioned that the NIC that supports AMT is configured for two VLAN's, did you enable the same in AMT? As you know AMT shares the NIC with the host OS, you want to make sure they are in sync with respect to the network configuration. If you are able to establish a connection to AMT through web browser, you can enables VLAN's for AMT through the web interface.

If none of these work, I want you to try it without any VLAN's on the NIC. It is good that you have names AMT and the host OS with a different name and gave them different IP addresses. First make sure that AMT is connected and you can do this in powered down state just to remove any OS involvement. Let me know what you find out and then we will take it from there. Thanks very much for your co-operation in this issue and providing us timely information. Lets hope to resolve the issue soon.

Thanks.

Ajith

So no matter whether AMT is enabled or disabled you are seeing the issue. Well thats good, now we know that AMT is not causing the issue. Are you seeing the same issue on the other NIC in the system that does not support AMT?

Very happy to hear that you recognize the capabilities provided by AMT and are willing to use them.

Before you configure AMT, just to be sure, I would like you to do a CMOS clear to flush out any bad configurations. Disconnect the AC power cord, network cables for 30 secs and plug them back in. Power on the system.

When you enter BIOS to configure AMT, after all the correct options in BIOS are selected, save the changes and let the system boot into OS. This will ensure that AMT is up and running. After the OS is up, please gracefully shut it down and wait for 30 secs before making a connection attempt to AMT. From a remote machine, now you can try to ping it with IP address or machine name (if DNS is able to resolve the name to IP address in your netowrk configuration). Next you can try to login into the web browser (http://AMTIPAddress:16992).

Once again, thanks for your prompt responses and keeping us posted with this new experience.

Thanks.

Just one tip for owner's of S3000AH motherboard, revision 207 or later, or SR-1530AH platform rackmount 1U with this motherboard. We've tried this onto some few new servers / motherboards: when you want for the first time to enable AMT Bios Extension you MUST ENABLE ASF and Enable AMT BIOS Extension in Server Management screen at main BIOS and only after enabling ASF and saving BIOS (version 46) computer is entering into AMT BIOS Extension to change password and make setup for the first time.

Hi,

Thanks for sharing this info with us.

Sree

Hi,

This is an interesting thread on the S3000AH and AMT. I also own the S3000AH Rev. 207 with the newer SMSC SCH5027 Super I/O controller and I would like to monitor the fans/temperature of the board. Now it looks like this board does not have a BMC (Baseboard Management Controller) and therefore none of the included Intel software can really monitor the board's sensors. The Active System Console for example reports that there is no IPMI hardware. This is really annoying because this fact IS NOT explicitly mentioned in the board specs and nowadays every simple desktop board can show fans and temperature information.
So I am asking if someone has found a solution how to monitor the sensors of this board. This is a serious problem with this board which is advertized as a server board. I also expected the board to be able to send me e-mails in case of fan/temperature problems. BTW, the web based AMT page does not display any sensort information either :( So IMHO there is simply no way to read the board's sensors in Windows...

Thank you for any help!
Anguel